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24 ways to impress your friends

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I read some research a while ago (spool? Wrobeleski?) but can’t find it now.

But other research backs up the idea of not mucking around with user’s expectations, so if – for example – a dropdown looks like this in Mac, it probably looks the same in Safari and therefore the user will understand a system control more readily than something else made with JavaScript simply because it conforms to a designers’ whim.