Dare 12 November 2013 Hi Erin, Very practical and helpful tips. This is a well coordinated and highly resourceful post. I love the simplicity of explanation contained in point 2 of ‘ know your poison’ and the helpful hints explained in point 2 of ‘prevent all preventable damage’. I’d sure implement the guidelines as stipulated in Kate kiefers style guide for mailchimp( really condensed and well detailed). Thanks for sharing.