Recently I worked on a site where the default error message, to account for anything happening that the developers hadn’t accounted for, was ‘SOMETHING HASGONEWRONG!’.
I think an entire 24ways post could be done revolving around this issue to be honest. The amount of times projects make it all the way through to deployment without anyone outside the tech team even acknowledging that there are things like 500 pages, 404 pages and various error messages that need Design, Usability and IA consideration is ridiculous.
Steerpike
I think an entire 24ways post could be done revolving around this issue to be honest. The amount of times projects make it all the way through to deployment without anyone outside the tech team even acknowledging that there are things like 500 pages, 404 pages and various error messages that need Design, Usability and IA consideration is ridiculous.