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This is an absolutely brilliant write-up! Nice one Nat.
I think the single most important thing for the success of a usability test is the demeanor of the facilitator. They have to be chatty but quiet at the right times; friendly but not distracting; professional but approachable; detached from the project but involved with the test subject. Itâ€™s incredibly hard to get right. Personally, I find it hard to stay focussed beyond 30 minutes or so â€“ itâ€™s quite intense and really tiring.
I also ask subjects to follow where theyâ€™re looking with the mouse. Itâ€™s slightly more natural than speaking each eye movement out loud and catches some things that the subject might not bother to mention.