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  1. Holger

    Thx for this article and all the tips!
    Pencil, felt pen, marker and Paper, post-its and from time to time a napkin are powerful “tools” to communicate small and big ideas.
    People naturally process visual information better than written, so using pictures (even simple line drawings and stick figures) is a great way problem solve and communicate at work.
    I usually use various diagram tools ( http://tinyurl.com/diagramtool ) but there hadn’t been not a single day I haven’t drawn a sketch, use case or wireframe by pencil and paper – Tools you should never forget or is not to be underestimated.